Quotes

Talent is Overrated, Page 72

The reality that deliberate practice is hard can even be seen as good news. It means that most people won’t do it. So your willingness to do it will distinguish you all the more.

The Making of a Manager, Page 072

Recognition for hard work, valuable skills, helpful advice, or good values can be hugely motivating if it feels genuine and specific.

From Paycheck to Purpose, Page 72

The secret way you redirect your Reticular Activating System is to set your sights on the win, not the work in the moment.

Management, Page 072

The relationship [between the superior and associate] is far more like that between the conductor of an orchestra and the instrumentalist than it is like the traditional superior-subordinate relationship.

Measure What Matters, Page 72

You need to build your goal muscles gradually, incrementally… Doing too much too soon will definitely end in pain.

The Inspirational Leader, Page 072

…all the studies have linked empathy to superior business results. – Bruna Martinuzz

Unreasonable Hospitality, Page 072

…the way you do one thing is the way you do everything.

The Rock Crusher, Page 072

Many of the challenges agile teams encounter can be traced back to an unavailable, disengaged, or indecisive product owner.

A Sense of Urgency, Page 72

There is nothing revolutionary about reducing the outside-inside gap with the help of frontline employees. But very few organizations use this method well.

The Making of a Manager, Page 072

Don’t let the worst performers dominate your time – try to diagnose, address, and resolve their issues as swiftly as you can.