Quotes

No Hard Feelings, Page 064

…it turns out that excellence is a bigger motivator than even money…

Seductive Interaction Design, Page 064

Not knowing what to expect heightens our anxiety, and our curiosity.

A Sense of Urgency, Page 64

Organizations that do survive have to succeed in pleasing some combination of investors, clients, or the world at large.

Ogilvy on Advertising in the Digital Age, Page 064

…research shows that consumers are demanding much more from their brands: a logo, a reason why, an emotional promise, a cultural belief – all these may no longer be enough.

No Hard Feelings, Page 064

If you want to care more about something, put time and effort into it.

Quiet Leadership, Page 64

…knowing you should give more positive feedback is not the same as doing it.

Seductive Interaction Design, Page 064

Surprise can be a very minor change that adds flavor and variety to an otherwise routine experience.

How, Page 64

…there is something in man that calls him to be greater than just himself, to have a purpose to others beyond himself. – William Boyles Jr.

The Enthusiastic Employee, Page 64

…the essentials of human motivation have changed very little over time. If significant change is observed, it is not that workers’ goals have changed, but that management is acting differently…

The Peter Principle, Page 64

…efficiency surveys… show that the only effective way of increasing efficiency in a hierarchy is by the infusion of new blood at its upper levels.