Quotes

Quiet Leadership, Page 64

…knowing you should give more positive feedback is not the same as doing it.

The Peter Principle, Page 64

…efficiency surveys… show that the only effective way of increasing efficiency in a hierarchy is by the infusion of new blood at its upper levels.

The Making of a Manager, Page 064

If you don’t truly respect or care about your report, there is no faking it.

Seductive Interaction Design, Page 064

Surprise can be a very minor change that adds flavor and variety to an otherwise routine experience.

How, Page 64

…there is something in man that calls him to be greater than just himself, to have a purpose to others beyond himself. – William Boyles Jr.

The Enthusiastic Employee, Page 64

…the essentials of human motivation have changed very little over time. If significant change is observed, it is not that workers’ goals have changed, but that management is acting differently…

The Inspirational Leader, Page 064

Sadly, when companies promote people into management positions and do not provide the necessary training, they end up with a host of bosses and few leaders.

Ogilvy on Advertising in the Digital Age, Page 064

Many brands require significant transformation… in a world where few taglines are memorable or meaningful anymore, actions that demonstrate new points of view are a better way to drive change in perception.

No Hard Feelings, Page 064

It is never too late to start learning new skills.

When, Page 64

…it’s time we paid more attention to lunch, because social scientists are discovering that it’s far more important to our performance than we realize.