Quotes

Start With No, Page 62

It’s hard enough for many negotiators to say ‘no’ to adversaries they’ve just met. How much harder is it to say ‘no’ to friends?

Team of Teams, Page 062

Speed and interdependence together mean that any given action in any given time frame is now linked to vastly more potential outcomes than the same action a century or even a few decades ago…

What Got You Here Won’t Get You There, Page 62

When you get angry, you are usually out of control. It’s hard to lead people when you’ve lost control.

168 Hours, Page 62

…working from home on your own schedule… is associated with higher supervisor performance ratings, increased job satisfaction, and a reduction in the intent to leave one’s company.

Absolute Value, Page 062

In reality, quality differences are often much smaller than perceived brand differences would imply.

Getting to Yes, Page 62

Since judgment hinders imagination, separate the creative act from the critical one; separate the process of thinking up possible decisions from the process of selecting among them. Invent first, decide later.

How the Mighty Fall, Page 062

…while no leader can single-handedly build an enduring great company, the wrong leader vested with power can almost single-handedly bring a company down. Choose well.

Decisive, Page 62

Thinking ‘AND not OR’ turns out to be good corporate strategy.

Overwhelmed, Page 62

…as a knowledge worker, you’re expected to be in charge of everything. And when things go wrong, it is your fault.

Courage is Calling, Page 062

This moment, the present you’re neglecting – whether it’s an opportunity to do something risky and fun, or the call to do something harrowing but right – is all you have.