Quotes

Emotional Intelligence 2.0, Page 64

Suspending judgment of emotions allows them to run their course and vanish.

CrazyBusy, Page 064

Blather and clutter so predominate the gush that we accept them without realizing what we’re doing or putting up any resistance.

Sprint, Page 64

Your map should be simple… you’ll just include the major steps required for customers to move from beginning to completion…

What Got You Here Won’t Get You There, Page 64

If you keep your mouth shut, no one can ever know how you really feel.

Why Managers Matter, Page 064

…there has long been a basic appreciation of empowerment’s ability to make all employees feel that they are an important part of the mission of the company.

Overwhelmed, Page 64

…it takes ten to twenty times the amount of the interruption time to return to the previous task: It can take five minutes are a mere thirty-second interruption to get back on track.

Overwhelmed, Page 64

Driving while talking on the cell phone slows reaction times and awareness to the same degree that driving over the legal alcohol limit does.

Fierce Conversations, Page 64

I am successful to the degree that who I am and what I live are in alignment.

The Effective Manager, Page 64

Before trying to get more of everything done, get the most important things done first.

On Becoming a Leader, Page 064

Leaders, whatever the field, are made up as much of their experiences as their skills, like everyone else. Unlike everyone else, they use their experience rather than being used by it.