Quotes

Managing Up, Page 007

Authenticity is about spirit, energy, and personality. It’s about brining who you are are everywhere you go.

Think Again, Page 7

Our ways of thinking become habits that can weight us down, and we don’t bother to question them until it’s too late.

It’s the Manager, Page 7

…while the science of management has advanced significantly in the past three decades, the practice of management hasn’t.

No Hard Feelings, Page 007

…the future of work is emotional. No scripts exist for our most difficult professional interactions.

Talent is Overrated, Page 7

Deliberate practice is hard. It hurts. But it works. More of it equals better performance. Tons of it equals great performance.

Pour Your Heart Into It, Page 007

There is no more precious commodity than the relationship of trust and confidence a company has with its employees.

Getting to Yes, Page 7

The more extreme the opening positions and the smaller the concessions the more time and effort it will take to discover whether or not agreement is possible.

Tribes, Page 007

Generous and authentic leadership will always defeat the selfish efforts of someone doing it just because she can.

Measure What Matters, Page 7

An OBJECTIVE… is simply WHAT is to be achieved, no more and no less… KEY RESULTS benchmark and monitor HOW we get to the objective.

Never Eat Alone, Page 7

Success in any field, but especially in business, is about working with people, not against them.