Quotes

Influence, Page 58

In combination, the influences of reciprocity and perceptual contrast present a fearsomely powerful force.

Hidden Potential, Page 058

Many people fail to benefit from constructive criticism because they overreact and under-correct.

Start With No, Page 58

…it’s amazing how many negotiators want to be liked, want to save the adversary from making a tough decision. It happens every day.

Think Again, Page 58

…being wrong isn’t always a bad thing. It can be a sign that we’ve learned something new – and that discovery itself can be a delight.

Good Boss, Bad Boss, Page 58

Everyone wins if you can bring yourself to give your people as much credit as possible and take as little as possible.

The 5 Levels of Leadership, Page 058

People quit people, not companies.

What if it Does Work Out?, Page 058

…we are all here on earth – to make our contribution, however small, and leave the world a little better than how we found it.

Something Really New, Page 058

A significant product innovation packaged in a stunning design is very hard to beat.

The Way We’re Working Isn’t Working, Page 058

…sleep is also one of the first behaviors many of us are willing to sacrifice, on the mistaken assumption that doing so will allow us to be more productive.

The Messy Middle, Page 058

One of the worst tendencies of the messy middle is pulling wildly fresh insights back toward the mean of normalcy.