Quotes

Something Really New, Page 056

Users will tell us whether or not something is a true innovation by their reactions to the change. Real innovation is clear to the user at once.

The Messy Middle, Page 056

Attribute your wins to those around you, and be the first to take responsibility for losses.

Switch, Page 56

Change begins at the level of individual decisions and behaviors, but that’s a hard place to start because that’s where the friction is.

The 5 Levels of Leadership, Page 056

Changing your focus from rights to responsibilities is often a sign of maturity in a leader.

Blink, Page 56

As a society, we place enormous faith in tests because we think that they are a reliable indicator of the test taker’s ability and knowledge.

Think Like a Champion, Page 056

Make sure your foundation is there to begin with and then grow from there in your imagination. That’s how vision and transparency work together – and results can be remarkable.

Never Eat Alone, Page 56

Too often people put on one face with their subordinates, another with their boss, and another one yet with their friends.

Good to Great, Page 56

Waiting too long before acting is equally unfair to the people who need to get off the bus.

Something Really New, Page 056

…once revealed, [a true innovation] immediately evokes a reaction from the user, and that reaction is focused on utility, not on appearance or novelty.

The Messy Middle, Page 056

The more aware you are of yourself and your surroundings, the more data you have to inform your decisions, and the more competitive you will be.