Quotes

Switch, Page 53

…decision paralysis can be deadly for change – because the most familiar path is always the status quo.

Management, Page 053

…the new information technology – Internet and e-mail – has practically eliminated the physical costs of communications. This has meant that the most productive and most profitable way to organize is to disintegrate.

A Whole New Mind, Page 053

High-concept and high-touch aptitudes are moving from the periphery of our lives to the center.

Quiet Leadership, Page 53

…people often give up easily when they try something new, so it helps to let them know that their frustration is normal.

Think Again, Page 53

Uncertainty primes us to ask questions and absorb new ideas.

Radical Candor, Page 053

Every minute you spend with somebody who does great work pays off in the team’s results much more than time spent with somebody who’s failing.

Never Eat Alone, Page 54

Fail, fail again. Fail better. – Samuel Beckett

Overwhelmed, Page 54

If we never have a moment to stop and think, we never have to face that terrifying truth.

Feel the Fear… and Do It Anyway, Page 54

You have the power to create what you need. Given commitment, clear goals, and action, it’s just a matter of time.

Never Split the Difference, Page 54

Empathy helps us learn the position the enemy is in, why their actions make sense (to them), and what might move them.