| 16197 Quotes Found |
What people say about themselves can… be very confusing, for the simple reason that most of us aren’t very objective about ourselves.
One thing to know about customer needs is that they are like onions: they have multiple layers, each with a deeper layer just below it.
Effective leadership is the most critical factor for organizational success in the 21st century, and the old pyramid structure won’t suffice.
Never mislead clients about the extent of your skills and experience. Know what your strengths are, as well as your weaknesses.
…if the fundamental goal of entrepreneurship is to engage in organization building under conditions of extreme uncertainty, its most vital function is learning.
…when you’re new at something, you need to start creating. The most important thing is to begin.
Every organization is unique and is a complex adaptive system… There is no cookie-cutter, one-size-fits-all approach.
We must learn what customers really want, not what they say they want or what we think they should want.









