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The people who are the most intimate with the information should be able to make better decisions about the products they build and support.
Employers… may find themselves vulnerable to expensive and difficult employment lawsuits as disgruntled employees ascribe some unlawful motivation to the abusive conduct.
A major flow experience can improve our mood for hours, or even days… But because it’s such a state of extreme engagement, it eventually uses up our physical and mental resources.
If-then rewards require people to forfeit some of their autonomy… that can spring a hole in the bottom of their motivational bucket, draining an activity of its enjoyment.
Contrary to popular wisdom and behavior, conflict is not a bad thing for a team. In fact, the fear of conflict is almost always a sign of problems.
When employees are miserable they perform worse. They’re also more likely… to burnout, leading to increased healthcare costs and expensive employee turnover.
If people are moving from team to team all the time, it’s hard for them to get that expertise and to feel the necessary sense of ownership over their product…
Even beyond the cost savings, innovation almost never happens in the outsourced model, and your company’s future depends on innovation.









