Quotes

Reality is Broken, Page 36

Compared with games, reality is depressing. Games focus our energy, with relentless optimism, on something we’re good at and enjoy.

How the Mighty Fall, Page 036

…great companies foster a productive tension between continuity and change.

Inspired, Page 36

All other things being equal, a co-located team is going to substantially outperform a dispersed team. That’s just the way it is.

Getting to Yes, Page 36

Even when negotiators are in the same room, communication from one to the other can seem like sending smoke signals in a high wind.

The Peter Principle, Page 36

With planning and determination you, too, can make yourself either super-competent or super-incompetent.

The Messy Middle, Page 036

With a commitment to suffering, teams are able to tolerate struggle and overcome major psychological challenges like, for example, throwing everything away and trying again.

How the Mighty Fall, Page 036

When institutions fail to distinguish between current practices and the enduring principles of their success, and mistakenly fossilize around their practices, they’ve set themselves up for decline.

Getting to Yes, Page 36

The need for listening is obvious, yet it is difficult to listen well, especially under stress of an ongoing negotiation.

The Messy Middle, Page 036

You can build a culture that is as much about the experience building the product together as it is about the product itself.

Good Boss, Bad Boss, Page 36

…a hallmark of effective bosses everywhere is that they doggedly protect their people.