| 16197 Quotes Found |
It could be said that fear is the one thing we all have in common. We all feel anxiety, worry, doubt, stress. Does this anxiety help us?… No!
To be useful, a persona should be pragmatic and provide useful information that can help inform product design decisions.
[The product team is] empowered to figure out the best way to meet… objectives, and they are accountable for the results.
One thing we can never, never permit ourselves to do is to take Resistance lightly, to underestimate it or to fail to take it into account.
With enough tinkering, you can design for almost any behavior you want and short-circuit most behaviors you don’t.
You are your own raw material. When you know what you consist of and what you want to make of it, then you can invent yourself.
In an age of abundance, appealing only to rational, logical, and functional needs is woefully insufficient.
Perhaps the best strategy to adopt while the other side lets off steam is to listen quietly without responding to their attacks, and occasionally to ask the speaker to continue until he has spoken his last word.









