Quotes

Only the Paranoid Survive, Page 033

…a strategic inflection point is when the balance of forces shifts from the old structure, from the old ways of doing business and the old ways of competing, to the new.

Overwhelmed, Page 33

Mothers have given up time to play.

Something Really New, Page 033

Each time you see an opportunity for innovation, you will come up with some ideas that capitalize on that opportunity.

Leaders Eat Last, Page 33

When we know that there are people at work who care about how we feel, our stress levels decrease.

Never Split the Difference, Page 33

When people are in a positive frame of mind, they think more quickly, and are more likely to collaborate and problem-solve (instead of fight and resist).

What if it Does Work Out?, Page 033

…opportunities just sit there if you don’t take advantage of them.

Unreasonable Hospitality, Page 033

…systems are, by definition, controls – and the more control you take away from the people on the ground, the less creative they can be…

The Peter Principle, Page 34

Super-competence often leads to dismissal, because it disrupts the hierarchy, and thereby violates the first commandment of hierarchical life: the hierarchy must be preserved.

Only the Paranoid Survive, Page 034

…misalignment between corporate statements and operational actions hints at more than the normal chaos that you have learned to live with.

Why We Buy, Page 034

…a remarkable example of businessperson ignorance: They often don’t really know who their shoppers are.