Quotes

First, Break All The Rules, Page 31

The employee’s immediate manager directly influences the items most consistently linked to turnover. This tells us that people leave managers, not companies.

The Peter Principle, Page 31

…[the] professional automaton has… little capacity for independent judgment. He always obeys, never decides.

It’s the Manager, Page 31

Culture determines your brand – how employees and customers view your company.

Give and Take, Page 31

…while givers and takers may have equally large networks, givers are able to produce far more lasting value through their networks…

Quit, Page 31

The hiring success rate of managers has long been estimated at just 50%, which completely squares with the uncertainty involved.

The Progress Principle, Page 031

Even though many managers – and employees – would like to ignore emotions, pretending that such ‘messy’ things do not belong in the workplace, such studied ignorance is a dangerous gamble.

On Becoming a Leader, Page 031

…most of us… are creatures of our context, prisoners of the habits, practices, and rules that make us ineffectual.

The Messy Middle, Page 031

For strong companies, financing is a tactic. For weak companies, financing is a goal.

Tribes, Page 031

…the market has demonstrated that ideas that spread win, and the ideas that are spreading are the remarkable ones.

It’s the Manager, Page 31

…if your employees don’t know your organization’s purpose, they will leave.