Quotes

Mistakes Were Made (but not by me), Page 291

Most of us are not impressed when leaders offer the form of an apology without its essence…

The Speed of Trust, Page 291

When you’re highly suspicious, you tend to try to validate everything, to analyze everything to death – which ends up decreasing speed and increasing cost.

Mistakes Were Made (but not by me), Page 291

when there is incontrovertible evidence of wrongdoing, the public longs to hear authorities own up, without weaseling or blowing smoke, followed by the next part: ‘And I will do my best to ensure that it will not happen again.’

The Speed of Trust, Page 291

…micromanagers who trust only themselves can take their companies only as far as they themselves can take them.

Influencer, Page 291

Don’t squander your influence efforts by putting a lot of effort on fuzzy definitions of what you want to change.

Range, Page 291

…research in myriad areas suggests that mental meandering and personal experimentation are sources of power, and head starts are overrated.

Never Eat Alone, Page 291

The dynamic of our society, and particularly our economy, will increasingly be defined by interdependence and interconnectivity.

How, Page 291

To make your visions reality, you must not be afraid to see everything there is to see.

Sooner Safer Happier, Page 292

The knowledge delivers its full value to the organization only when it’s shared across silos.

Never Eat Alone, Page 292

Life is about work, work is about life, and both are about people.