Quotes

Management, Page 325

That we can quantify something is no reason for measuring it.

Lean Thinking, Page 326

It really is possible to continue improvements indefinitely for the same value stream.

Lean Thinking, Page 326

Old conflicts will always give way to new in any organization as long as it is growing or faces resource constraints.

Lean Thinking, Page 326

A value creation system must be flexible and responsive because forecasts are always wrong.

Influence, Page 327

The evidence is clear: the more effort that goes into a commitment, the greater its ability to influence the attitudes and actions of the person who made it.

Sooner Safer Happier, Page 327

…in order to survive and thrive, organizations need to have competence in the new means of production and new ways of working.

Pour Your Heart Into It, Page 327

History… shows that the biggest danger for retail and restaurant operators is a loss of focus.

High Performance Habits, Page 327

Confidence is the secret ingredient that makes you rise to the challenge.

The Messy Middle, Page 328

Imagination happens only when your mind has the freedom to run rampant.

Management, Page 328

Complicated controls do not work. They confuse. They misdirect attention away from what is to be controlled, and toward the mechanics and methodology of the control.