Quotes

Pour Your Heart Into It, Page 328

A company whose management is not planning for the distant future can never grow beyond the latest faddish concept.

Sooner Safer Happier, Page 329

Riding roughshod over previous organizational scar tissue is unlikely to lead to good outcomes.

The Enthusiastic Employee, Page 329

Only under duress will employees pay attention to feedback from managers who know little or nothing about the workers’ jobs.

Thinking, Fast and Slow, Page 330

The power of format creates opportunities for manipulation, which people with an axe to grind know how to exploit.

High Performance Habits, Page 331

High performers are learners, and their belief that they can learn what is necessary to win in the future give them as much confidence as their current skill sets.

Thinking, Fast and Slow, Page 331

The bias toward overestimation and overweighting of salient events is not an absolute rule, but it is large and robust.

The Enthusiastic Employee, Page 331

…receiving recognition for one’s achievements is among the most fundamental of human needs…

Thinking, Fast and Slow, Page 331

…overweighting is never observed in choice from experience, and underweighting is common.

High Performance Habits, Page 332

Only by showing up consistently, even when you’re the greenest novice, will you ever get that experience and confidence.

The Enthusiastic Employee, Page 332

Psychologically healthy people want to be recognized for their genuine achievements and are concerned primarily with the opinions of those whom they admire…