Quotes

Sooner Safer Happier, Page 292

A focus on output rather than outcome remains common… Outputs are always much easier to define, monitor, and track than outcomes.

Never Eat Alone, Page 292

Technology has proved no substitute for personal relationships. To the contrary, it seems to be enhancing them.

Thanks for the Feedback, Page 292

Simply being human provides a lifetime’s worth of challenges when it comes to seeing ourselves clearly, managing our emotional reactions, and changing long-standing habits.

Thanks for the Feedback, Page 292

Can people learn and change? Sure. Is it difficult for each and every one of us to do so? You bet.

The Speed of Trust, Page 292

…in this ‘flat world’ global economy – not trusting people is often the greatest risk of all.

Flawless Consulting, Page 292

Most learning comes from speaking and doing.

Thinking, Fast and Slow, Page 292

…the disadvantages of a change loom larger than its advantages, including a bias that favors the status quo.

How, Page 293

Governing yourself means working on yourself and trying to do things better year over year and week over week.

Think and Grow Rich for Women, Page 293

By focusing on helping others, our generosity of spirit will spread positive energy wherever we go and will reap long-term benefits.

Sooner Safer Happier, Page 293

…learning whether we have delivered a valuable thing or not will come not from us; it comes from the customer.