Quotes

16197 Quotes Found


The Enthusiastic Employee, Page 311

…every effort should be made within the constraints of maintaining efficiency, to design work so that workers have a sense of completeness to their tasks.


Mistakes Were Made (but not by me), Page 311

Understanding how the mind yearns for consonance and rejects information that questions our beliefs, decisions, or preferences not only teaches us to be open to the possibilities of error but also helps us let go of the need to be right.


The Enthusiastic Employee, Page 311

…it is almost invariably desirable… to organize by self-managing teams (SMTs) that do have beginning-to-end responsibility for significant operations.


High Performance Habits, Page 311

Play is not indulgent; it’s crucial to creativity, health, healing, and happiness.


Mistakes Were Made (but not by me), Page 311

When confidence and convictions are unleavened by humility, by an acceptance of fallibility, people can easily cross the line from healthy self-assurance to arrogance.


The Enthusiastic Employee, Page 311

[Self-managing teams] are a complete and enriched set of responsibilities in which individual workers participate and from which, as a team, they obtain a sense of achievement and pride.


Mistakes Were Made (but not by me), Page 311

All of us will have hard decisions to make at times in our lives; not all of them will be right, and not all of them will be wise.


Mistakes Were Made (but not by me), Page 311

If we can resist the temptation to justify our actions in a rigid, overconfident way, we can leave the door open to empathy and an appreciation of life’s complexity, including the possibility that what was right for us might not have been right for others.


The Messy Middle, Page 311

Give your customers something precious, something that cannot be easily scaled, automated, or commoditized.


Management, Page 312

An organization can perform only to the capacity of its individual workers; thus people decision must be right. There are dead-end jobs. But there are no unimportant jobs.