Quotes

Influence, Page 314

Observers trying to decide what people are like look closely at their actions. People also use this evidence – their own behavior – to decide what they are like…

Lean Thinking, Page 314

No organization has ever undergone dramatic and comprehensive change without someone somewhere, softly or in a loud voice, taking the lead.

Lean Thinking, Page 315

For a crisis to be useful, leadership and knowledge must lead to decisive action on the tough issues of excess assets, wrong locations, and excess people.

Management, Page 315

There is nobody without prejudices. There is nobody who doesn’t like one person without even knowing why. There is nobody who is objective about people.

Management, Page 315

Making people decisions is the ultimate means of organizational control. No organization can perform better than its people.

High Performance Habits, Page 315

Obsession in one are of life hurts another area, setting off a negative cascade of events and feelings that eventually unseats the high performer.

Mistakes Were Made (but not by me), Page 315

There is… a big difference between superficial self-compassion and earned self-compassion. This is especially important nowadays…

The Enthusiastic Employee, Page 315

Although most people have a sense of responsibility and want to do their jobs well, that motivation can wane rapidly if no one seems to care.

Mistakes Were Made (but not by me), Page 315

…maturity depends on the adult’s capacity to confront lost goals, or lost possible selves, and acknowledge regrets and sorrows over roads not taken or dreams unfulfilled.

The Enthusiastic Employee, Page 315

…if no one seems to care except when something goes wrong, motivation can quickly turn into resentment.