| 16197 Quotes Found |
Often all that’s required to make good behavior inevitable is to structure it into your daily routine.
Today everybody is competing with everybody else, and so the threat can come from any direction.
In is dangerously narrow-minded for a store owner to believe that the only competition is from others in his or her category.
Instead of having employees review numbers and charts depicting the state of customer satisfaction, get them to spend a few hours in support – that drives home the message.
The basic facts of human anatomy remain, more or less, but the store itself and the tastes and behaviors of the shopper continue to evolve.
To really inspire us, we need a challenge that outsizes the resources available… This is what leaders of great organizations do. They frame the challenge in terms so daunting that literally no one yet knows what to do or how to solve.
Support should be a heralded and celebrated group – not an unavoidable part of overhead.
In truth, retailers compete with every other demand on consumer time and money.
If the leaders of organizations give their people something to believe in, if they offer their people a challenge that outsizes their resources but not their intellect, people will give everything they’ve got to solve the problem.









