Quotes

Influence, Page 282

If the majority of our in-group favors a brand of an item we are likely to do the same – while simultaneously differentiating ourselves along a visible dimension, such as the item’s color.

How, Page 282

Everything worth doing encounters resistance along the way.

Influencer, Page 282

Making use of things to enable behavior works best when you can alter the physical world in a way that eliminates human choice entirely.

Management, Page 282

One owes it to the manager’s subordinates not to tolerate poor performance in their boss. They have a right to be managed with competence, dedication, and achievement.

The Enthusiastic Employee, Page 282

It is critical… that participative mechanisms be at the heart of the business as well as the culture.

Never Eat Alone, Page 282

…mentors are all around you. It’s not necessarily your boss or even someone in your business. Mentoring is a nonhierarchical activity that transcends careers and can cross all organizational levels.

Management, Page 283

…where loyalty has been received, loyalty is due.

Never Eat Alone, Page 283

If you take mentoring seriously, and give it the time and energy is deserves, you’ll soon find yourself involved in a learning network…

Influence, Page 283

It is easy enough to feel properly warned against scarcity pressures, but it is substantially more difficult to act on that warning. Part of the problem is that our typical reaction to scarcity hinders our ability to think.

How, Page 283

Leaders believe they will find a way in spite of the forces aligned against them. They never walk away because of a problem.