| 15820 Quotes Found |
…feedback needs to proceed from a manager’s intentions to help and guide his employees. The goal should be learning, not venting, shaming, or lambasting.
The head of a company can’t, and shouldn’t, always be the cheerleader.
Most managers accept the intellectual proposition that improvement is never finished.
When the chips are down… People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented.
The outside, the area of results, is much less accessible than the inside. The central problem of the executive in the large organization is insulation from the outside.
Superiority, dissatisfaction, and neglect are your enemies. Let them invade your life, and you lose.
It is easier for employees to accept the need for improvement… when they believe that management basically likes what they do and is helping them do it even better.
Being specific in your praise diminishes the feeling that the praise is given for effect (a sort of public-relations gesture)…
…if you level with your employees in bad times, they will trust you more when you say things are going well.









