Quotes

Hacking Growth, Page 259

Giving away… content can also trigger this reciprocity, as can free upgrades to shipping costs and timing and on-the-spot discounts for e-commerce.

The Lean Product Playbook, Page 259

After the initial setup, it usually takes additional effort to ensure that the metrics data you’re collecting are accurate and match what you intended to track.

Getting Things Done, Page 259

…usually, it’s the brightest and most sophisticated folks who have the most stuck piles in their offices, homes, e-mail, and heads.

Why Managers Matter, Page 259

Finding just the right level of transparency between units is a key management challenge.

Thinking, Fast and Slow, Page 260

…the outcome of a start-up depends as much on the achievements of its competitors and on changes in the market as on its own efforts.

Getting Things Done, Page 260

Everything on your lists and in your stacks is either attractive or repulsive to you – there’s no neutral ground when it comes to your stuff.

Why Managers Matter, Page 260

Incentive schemes and delegation go together; neither works without the other.

Lean Thinking, Page 260

It’s critical to get your employees to understand at the outset that no level of performance is ever good enough, and that there is always room for improvement.

Never Eat Alone, Page 260

We all have the entrepreneurial spirit within us – if you can’t play on a specific mountain, there’s no reason not to build your own.

The Lean Startup, Page 260

Sabotage is a rational response from managers whose territory is threatened.