Quotes

15820 Quotes Found


Sooner Safer Happier, Page 299

To optimize for learning, organizations must learn when knowledge is tacit versus explicit, and its implications on which practices to apply.


Mistakes Were Made (but not by me), Page 299

Few organizations… welcome outside supervision and correction.


Flawless Consulting, Page 299

Consulting cannot be done well without genuine caring for the client, and the challenge is to find ways to embody our care in the way we do the work.


Mistakes Were Made (but not by me), Page 299

If those in power prefer to maintain their blind spots at all costs, then impartial review boards must improve that vision – against their will, if it comes to that.


Mistakes Were Made (but not by me), Page 300

Once we understand how and when we need to reduce dissonance, we can become more vigilant about the process and often nip it in the bud, catching ourselves before we slide too far down the pyramid.


Mistakes Were Made (but not by me), Page 300

By looking at our actions critically and dispassionately… we stand a chance of breaking out of the cycle of action, followed by self-justification, followed by more committed action.


Inspired, Page 300

…commit to previewing your solutions during discovery with the key stakeholders before you put this work on the product backlog.


The Messy Middle, Page 300

Data without context is misleading and can be used to illustrate nearly whatever you want; if you know the answer you’re looking for, you’ll be able to find data somewhere to support it.


The Speed of Trust, Page 300

…broken trust creates pain, disappointment, and loss. It wreaks havoc with relationships, partnerships, plans, dreams, and enterprises of all kinds.


The Speed of Trust, Page 301

Trust is not something to be taken for granted; it is something to be built up, valued, cherished, protected, and carefully preserved.