Quotes

Grit, Page 264

Success is never final; failure is never fatal. It’s courage that counts.

Lean Thinking, Page 264

…what primary workers and front-line managers typically don’t understand is how to think horizontally about the total flow of value and how to pull it.

Getting Things Done, Page 264

Getting going of your own accord, before you’re forced to by external pressure and internal stress, builds a firm foundation of self-worth…

Lean Thinking, Page 264

Over time, the investment in training can only be directly connected to the resulting improvements in the business.

Influence, Page 264

Almost invariably, our response to banned information is to want to receive the information and to become more favorable toward it than we were before the ban.

Management, Page 264

Management-by-drive is a sure sign of confusion. It is an admission of incompetence. It is a sign that management does not think.

Toxic Positivity, Page 264

All of us have things that we could work on or learn about ourselves to make us better partners, family members, friends, and coworkers.

Thanks for the Feedback, Page 265

…there are significant life rewards for being willing to test out feedback even when you’re not sure it’s right, or even pretty sure it’s wrong.

Go Put Your Strengths to Work, Page 265

All any of us can do is know ourselves well enough to identify where our greatest possible contributions lie, and then do our utmost to make those contributions real.

Why Managers Matter, Page 265

…managers need to resist the tendency to measure everything, to reward only that which can be measured, and to downplay the role of human judgment.