| 16197 Quotes Found |
Experts who acknowledge the full extent of their ignorance may expect to be replaced by more confident competitors, who are better able to gain the trust of clients.
Productivity will improve only when individuals increase their operational responsiveness. And in knowledge work, that means clarifying actions on the front end instead of the back.
…the primary incentive for working in a lean system is that the work itself provides positive feedback and a psychological sense of flow.
…the emotional, cognitive, and social factors that support exaggerated optimism are a heady brew, which sometimes leads people to take risks that they would avoid if they knew the odds.
When something becomes less available, our freedom to have it is limited, and we experience an increased desire for it.
…while most decisions should be delegated to employees with superior knowledge of local conditions, overall authority… cannot be passed down the line.
The main benefit of optimism is resilience in the face of setbacks.









