Quotes

Switch, Page 227

You are doing things because you see your peers do them… Behavior is contagious.

The Lean Startup, Page 227

If you are causing (or missing) quality problems now, the resulting defects will slow you down later. Defects cause a lot of rework, low morale, and customer complaints…

The Way We’re Working Isn’t Working, Page 227

The… key to innovation is a culture that prizes learning and truly invests in it.

Never Eat Alone, Page 227

A successful brand… is the promise and the guarantee of a mind-shattering experience each and every time.

Mistakes Were Made (but not by me), Page 227

…misunderstanding, conflicts, personality differences, and even angry quarrels are not the assassins of love; self-justification is.

Never Eat Alone, Page 227

To become a brand, you’ve got to become relentlessly focused on what you do that adds value.

Emotional Agility, Page 227

By simply letting our children know that we see them in full, clearly and without judgment, we signal that we accept and validate their emotional experience.

The E-Myth Revisited, Page 227

…if your customer doesn’t hear you, he’ll pass you by.

Good Work, Page 227

Beholden to a large number of anonymous stockholders, today’s owners – unlike their often family rooted predecessors – must measure the success of their investments solely by quarterly profit statements.

HBR Leader’s Handbook, Page 227

All leaders have their setbacks; the key is adopting a mindset of learning from failures and having the resilience to bounce back, wiser and more experienced for the next challenge.