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Giving away… content can also trigger this reciprocity, as can free upgrades to shipping costs and timing and on-the-spot discounts for e-commerce.
Setting up metrics tracking for – or instrumenting – your product takes work.
After the initial setup, it usually takes additional effort to ensure that the metrics data you’re collecting are accurate and match what you intended to track.
…usually, it’s the brightest and most sophisticated folks who have the most stuck piles in their offices, homes, e-mail, and heads.
Everything on your lists and in your stacks is either attractive or repulsive to you – there’s no neutral ground when it comes to your stuff.
We all have the entrepreneurial spirit within us – if you can’t play on a specific mountain, there’s no reason not to build your own.
Sabotage is a rational response from managers whose territory is threatened.
…people defend themselves when the feel threatened, and no innovation can flourish if defensiveness is given free rein.
It’s a good idea to consistently check in with your values and how you’re living.