Quotes

Distracted, Page 235

In cultivating distraction, we cannot perceptively look back or see ahead; we are defeated in the battle to shape our future.

Tiny Habits, Page 235

…members of households can undermine you as well as support your aspirations.

Thanks for the Feedback, Page 235

When you’re triggered, your internal voice goes from mere assistant to armed bodyguard.

Tiny Habits, Page 235

Remember this truth: Change leads to change. You start people on the path to change from the place they want to begin.

Influencer, Page 235

…if you reward the actual steps people follow, eventually results take care of themselves.

Good Work, Page 235

No one is irreplaceable, and there seems to be an endless supply of willing practitioners who feel no compulsion to honor the tacit contract that binds them to their domains.

ReWork, Page 235

Getting back to people quickly is probably the most important thing you can do when it comes to customer service. It’s amazing how much that can defuse a bad situation and turn it into a good one.

Atomic Habits, Page 235

The sweet spot of desire occurs at a 50/50 split between success and failure.

Start With No, Page 235

The greatest presentation you will ever give is the one your adversary never sees.

Fierce Conversations, Page 235

What is silence trying to teach us? It is teaching us how to feel. Silence encourages us to explore a more difficult peace.