Quotes

Switch, Page 227

You are doing things because you see your peers do them… Behavior is contagious.

The Lean Startup, Page 227

If you are causing (or missing) quality problems now, the resulting defects will slow you down later. Defects cause a lot of rework, low morale, and customer complaints…

Never Eat Alone, Page 227

A successful brand… is the promise and the guarantee of a mind-shattering experience each and every time.

The Way We’re Working Isn’t Working, Page 227

The… key to innovation is a culture that prizes learning and truly invests in it.

Never Eat Alone, Page 227

To become a brand, you’ve got to become relentlessly focused on what you do that adds value.

Mistakes Were Made (but not by me), Page 227

…misunderstanding, conflicts, personality differences, and even angry quarrels are not the assassins of love; self-justification is.

The E-Myth Revisited, Page 227

…if your customer doesn’t hear you, he’ll pass you by.

Emotional Agility, Page 227

By simply letting our children know that we see them in full, clearly and without judgment, we signal that we accept and validate their emotional experience.

Good Work, Page 227

Beholden to a large number of anonymous stockholders, today’s owners – unlike their often family rooted predecessors – must measure the success of their investments solely by quarterly profit statements.

Start With No, Page 227

Without a clear understanding and picture of what we want at every point in the negotiation, we can’t put it on an agenda. And if we can’t put it on an agenda, we have no right to ask for it.