Quotes

Distracted, Page 220

Amid vast, swelling reservoirs of information, our memory keepers are tormented by visions of data droughts.

The Five Dysfunctions of a Team, Page 220

Team leaders must be selfless and objective, and reserve rewards and recognition for those who make real contributions to the achievement of group goals.

A World Without Email, Page 221

…there are few things more valuable than someone who consistently produces valuable output…

Decisive, Page 221

We don’t think about what we’re doing. We drift along in life, floating on the wake of past choices, and it’s easy to forget that we have the ability to change direction.

Thinking, Fast and Slow, Page 221

The line that separates the possibly predictable future from the unpredictable distant future is yet to be drawn.

Switch, Page 221

Even when there is no ironclad right way to do things, checklists can help people avoid blind spots in a complex environment.

Dare to Forgive, Page 221

…life will never be the same. It never is. Each loss changes life forever; the greater the loss, the greater the change.

Measure What Matters, Page 221

Vision-based leadership beats command and control. The flatter the org chart, the more agile the organization.

Dare to Forgive, Page 221

…forgiveness is so hard because it represents giving up on the wish that the past will be different.

Thanks for the Feedback, Page 221

Contradictory feelings sit side-by-side in our hears and minds, clacking against each other like marbles in our pocket.