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…if you not only eliminate shallow work, but also replace this recovered time with more of the deep alternative… [the business] can become more successful.
If you find your customers using your product in ways you didn’t predict, this is potentially very valuable information.
Forcing management to be the only way up will cost you talent in places you need it, and worse, install the wrong people in those roles, harming everyone on the team.
Every time you develop people and help them become leaders, you not only gain their ability and put their horsepower to use in the organization, but you also engage the abilities of everyone they lead.
Talking about real things is hard. Sometimes it feels really negative. But there’s also a lot of healing, progress, and understanding being developed in those moments.
Successful companies similarly fail because of their past successes, which engineer overconfidence and thus produce hubris as well as complacency.
…a lot of the potential gains comer from using the machines to do things that humans cannot much handle or comprehend at all.
The primary reason to work for this bottom-up direction is that it clears your inner decks to begin with…









