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When people feel good about working at the company they will work harder for the company… in that order.
There is also convincing evidence that subordinates are hypervigilant about superior’s moves and often assume the worst about their intentions.
Your brain cannot listen well and prepare to speak at the same time.
The speed and interconnected nature of the new world in which we function have rendered it too stupid and slow to survive the onslaught of predators.
Think of each interaction as one moment in a larger relationship with your audience.
…you’ll be able to fit in even more leisure and family activities on shorter workdays. There is always time somewhere.
To get leverage, you have to persuade your counterpart that they have something real to lose if the deal falls through.
When there’s a potential end in sight, everything that’s not important quickly gives way to the stuff that really does matter.









