Quotes

Measure What Matters, Page 221

Vision-based leadership beats command and control. The flatter the org chart, the more agile the organization.

Dare to Forgive, Page 221

…life will never be the same. It never is. Each loss changes life forever; the greater the loss, the greater the change.

Measure What Matters, Page 221

When performance management is a networked, two-way street, individuals grow into greatness.

Dare to Forgive, Page 221

…forgiveness is so hard because it represents giving up on the wish that the past will be different.

Thanks for the Feedback, Page 221

Contradictory feelings sit side-by-side in our hears and minds, clacking against each other like marbles in our pocket.

The E-Myth Revisited, Page 221

…that’s how buying decisions are made. Irrationally!

The Way We’re Working Isn’t Working, Page 221

In most organizations, the expectation of instantaneous responsiveness pushes everyone into reactive mode, making it difficult to stick to any agenda.

Good Boss, Bad Boss, Page 221

There is strong evidence that power turns people into insensitive jerks who are oblivious to subordinates’ needs and actions.

No Hard Feelings, Page 221

Studies show that high emotional intelligence makes for a top-performing leader, no matter their gender.

Flawless Consulting, Page 221

…building a close relationship early in the process is so important: it will make the difficult conversations later in the process productive.