Quotes

Good Boss, Bad Boss, Page 201

If you, as the boss, believe that you are doing splendid dirty work, stop patting yourself on the back and figure out if you are deluding yourself. Just because you see yourself as fair and humane, does not mean your people see it that way.

It Doesn’t Have to Be Crazy at Work, Page 201

You can only extend so many promises before you’ve spent all your future energy. Promises are easy and cheap to make, actual work is hard and expensive.

Sooner Safer Happier, Page 201

A successful pattern is a twelve-month roadmap of quarterly outcomes, working backward from the multi-year and annual outcomes.

Hidden Potential, Page 201

In life, there are few things more consequential than the judgments people make of our potential.

Average is Over, Page 201

It’s an open debate how much education can boost innate aptitude or IQ, but the trait of ‘conscientiousness’ does consistently predict education and job success and also subjective happiness.

Sooner Safer Happier, Page 201

Don’t artificially lock in a fixed date if the date doesn’t need to be fixed. Don’t back yourself into a corner unnecessarily.

The 5 Levels of Leadership, Page 201

Helping another person to become a competent leader almost always takes longer than you think and is more difficult than you expect.

Management, Page 201

To be productive, knowledge workers must be considered a capital asset. Costs need to be controlled and reduced. Assets need to be made to grow….

A World Without Email, Page 201

…if you deal with clients, an optimized client communication protocol will be crucial in your journey to move past the hyperactive hive mind workflow.

Unapologetically Ambitious, Page 201

…almost all people truly want to help, in their hearts. If you make it easy for them, and you make sure they see results, they feel wonderful about it.