Quotes

How the Mighty Fall, Page 021

When an organization grows beyond its ability to fill its key seats with the right people, it has set itself up for a fall.

Quit, Page 21

We’re not omniscient. We don’t have crystal balls or time machines. All we have is our best assessment of an uncertain and changing landscape and the hope that we have honed our quitting skills enough to walk away when conditions turn against us.

Start With No, Page 21

Like all predators, we humans often take advantage of the fear-racked, the distressed; the vulnerable, the needy.

The Badass Business Analyst, Page 021

Role models are important… Role models help us shape the future.

Reality is Broken, Page 21

When you strip away the genre differences and the technological complexities, all games share four defining traits: a goal, rules, a feedback system, and voluntary participation.

The Inspirational Leader, Page 021

Fear, manipulation, control and your title should never be used as any means to influence your people to work…

Getting to Yes, Page 21

A working relationship where trust, understanding, respect, and friendship are built up over time can make each new negotiation smoother and more efficient.

How the Mighty Fall, Page 021

Although complacency and resistance to change remain dangers to any successful enterprise, overreaching better captures how the mighty fall.

Think Like a Champion, Page 021

Thought without action won’t amount to much in the long run. Those great ideas you have will remain great ideas unless you actively do something with them.

Getting Things Done, Page 21

Clarifying things on the front end, when they first appear on the radar, rather than on the back end, after trouble has developed, allows people to reap the benefits of managing action.