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…people who received regular recognition and praise increased their individual productivity, increased engagement amongst their colleagues, and were more likely to stay with the organization. – Gallup Survey
In any bare-knuckle bargaining session, the most vital principle to keep in mind is never to look at your counterpart as an enemy.
To use anchoring successfully, a seller must set a high price and not expect to get it.
Despite the best efforts of psychologists, sociologists, and management consultants, denial will remain a pitfall of business life.
If we want our impact to be the same as our intent, it’s important to be as specific as possible when delivering positive feedback.
For many founders. this clear line of separation between aspiring entrepreneur and successful entrepreneur is a fixed, psychological obsession.
…most of us, when you look closely, have a combination of strengths and weaknesses that is not entirely predictable.
The person across the table is never the problem. The unsolved issue is. So focus on the issue.
..secondhand stress can have a profound effect on everyone in its vicinity.









