Quotes

Talent is Overrated, Page 194

…most organizations seem to be managed brilliantly for preventing people from performing at high levels.

On Becoming a Leader, Page 194

Leaders expect the best of the people around them. Leaders know that the people around them change and grow. If you expect great things, your associates will give them to you.

Unreasonable Hospitality, Page 194

There is no better way for a leader to figure out why an idea isn’t working – or how it can work better – than to walk a mile in the shoes of the people you’ve charged with implementing the idea.

Toxic Positivity, Page 194

People are [also] more highly motivated to assign blame or punish someone when the harmful act is viewed as intentional.

The Way We’re Working Isn’t Working, Page 194

…the safer and more secure we feel, the more attention we can allocate to our long-term goals.

Talent is Overrated, Page 194

Since intrinsic drives are strongest, people will work most passionately and effectively on projects they choose for themselves.

On Becoming a Leader, Page 194

Leaders have that sense of where the culture is going to be, where the organization must be if it is to grow. If the don’t have it as they start, they do when they arrive.

Measure What Matters, Page 194

Corrective feedback is naturally difficult for people. But when done well, it’s also the greatest gift you can give to someone…

The Element, Page 194

…if you can see the chances of making a dream come true, you can also likely see the necessary next steps you need to take toward achieving it.

The Way We’re Working Isn’t Working, Page 194

If you want those in your charge to be effective at delaying gratification and focusing their attention effectively, it goes a long way to make them feel aared for and secure.