Quotes

Sooner Safer Happier, Page 190

For knowledge work, the main cost in a value stream is people. This cost cannot (and should not) be easily turned on or off.

Atomic Habits, Page 190

…it’s possible to train yourself to delay gratification – but you need to work with the grain of human nature, not against it.

Never Eat Alone, Page 190

The companionable effects of breaking bread – not to mention drinking a few glasses of wine – bring people together.

A Sense of Urgency, Page 190

Those who feel content with the status quo – feel being the key word, and not what they necessarily say – put themselves in a more and more dangerous position.

Give and Take, Page 190

Trust is one reason that givers are so susceptible to the doormat effect: they tend to see the best in everyone, so they operate on the mistaken assumption that everyone is trustworthy.

The Start-up of You, Page 190

When you’re resilient, you can play for big opportunities with less worry about the possible consequences of unanticipated hiccups.

Playing Big, Page 190

…once we deem someone competent, they have to do a a number of incompetent things for us to shift that assessment and see them as incompetent.

The Enthusiastic Employee, Page 190

Indifference conveys the message to people that they don’t matter, at least not much. Being made to feel insignificant by being ignored is more difficult to deal with than being humiliated.

The Coaching Habit, Page 190

When we take time and effort to generate knowledge and find an answer rather than just reading it, our memory retention is increased. – Josh Davis

Management, Page 190

Making a living is no longer enough. Work also has to make a life. This means that it will be more important than ever to make work both productive and achieving.