Quotes

Never Split the Difference, Page 190

No part of a negotiation induces more anxiety and unfocused aggression than bargaining, which is why it’s the part that is more often fumbled and mishandled…

On Becoming a Leader, Page 190

For the leader, the responsibility is to transform the vision into reality. In doing so, leaders transform their dominions…

Influence, Page 190

…most of the time, we don’t want to guard against the information that social proof provides.

Atomic Habits, Page 190

…add a little bit of immediate pleasure to the habits that pay off in the long-run and a little bit of immediate pain to ones that don’t.

Toxic Positivity, Page 190

Not everything happens for a reason that makes sense. Some situations don’t have a silver lining.

The Enthusiastic Employee, Page 191

A situation largely devoid of positive feedback gives rise to a feeling that management doesn’t care whether an employee stays or leaves.

The Making of a Manager, Page 191

The origin story of every great company reveals a common theme: The path to success is never a straight line.

The Badass Business Analyst, Page 191

Know your tolerance for risks. Have a plan and a backup plan.

Management, Page 191

The most valuable asset of a twenty-first-century institution, whether business or nonbusiness, is its knowledge workers and their productivity.

Never Split the Difference, Page 191

To bargain well, you need to shed your assumptions… and learn to recognize the subtle psychological strategies that play vital roles at the bargaining table.