Quotes

The Messy Middle, Page 195

Remember that customers don’t engage with functionality. They engage with experiences.

Emotional Agility, Page 195

…agility begins with unhooking ourselves from unhelpful thoughts, feelings, and patterns and aligning our everyday actions with our long-term values and aspirations.

CrazyBusy, Page 195

Today, the greatest threats to your living a productive, joyful life come… from [those] who would steal your attention, rob you of your time and mental energy, and terrorize you as you attempt to find the right rhythm in your life.

Talent is Overrated, Page 195

The weight of the evidence is that the drive to persist in the difficult job of improving, especially in adults, comes mostly from inside.

Give and Take, Page 195

Empathy is a pervasive force behind giving behaviors, but it’s also a major source of vulnerability.

Bullshit Jobs, Page 195

Some originally theological notions about work are so universally accepted that they simply can’t be questioned.

Making the Case, Page 195

…learning from others should never be relegated to just the early part of your career. It is something you should do continually throughout your life.

Bullshit Jobs, Page 195

We expect a job to serve some purpose or have some meaning and are deeply demoralized if we find it does not.

The Rare Find, Page 195

Rallying other people to become part of a movement is as delicate as can be. Push too hard on save-the-world imagery, without enough substance to back it up, and everything collapses into self-parody.

Thanks for the Feedback, Page 195

…praising our kids for their intelligence is, surprisingly, counterproductive to their learning. We’re better off extolling their effort…