Quotes

Talent is Overrated, Page 185

Eventually, of course, everyone’s performance declines. Even the most diligent deliberate practice cannot fend off the advancing years forever.

The Rare Find, Page 185

If events don’t play out as planned, talent that shouts can turn impatient, selfish, or frustrated. After too many such failures, some leaders retreat. They would rather surround themselves with amiable plodders…

Ogilvy on Advertising in the Digital Age, Page 185

In most relationships, the first transaction is not profitable; all the money is in the lifetime relationship.

168 Hours, Page 185

…plan ahead – that is, lower the transaction costs – and fill your leisure time with enough meaningful activities and constructive relaxation that TV doesn’t become the default activity…

Sooner Safer Happier, Page 185

People have ‘T’-shaped skills – they are generalizing specialists with a deep expertise in a skill set and an expectation and willingness to help out broadly on the team where help is needed.

A Sense of Urgency, Page 185

With a culture of urgency, people deeply value the capacity to grab new opportunities, avoid new hazards, and continually find ways to win.

The Quarter-Life Breakthrough, Page 185

You have to be willing to take criticism and use it as fuel to make you work harder. To stop receiving criticism is to stop creating.

Good Boss, Bad Boss, Page 185

…surviving multiple layoffs wears down people’s psychological defenses, provoking depression, health problems, and thoughts of quitting.

Getting Things Done, Page 185

There are an infinite number of possible checklists that allow you to have more relaxed control in various situations across your life and work.

The Enthusiastic Employee, Page 185

How customers are treated has a large impact on their willingness to continue doing business with a company; the impact is no smaller on employees and their willingness to perform at high levels.