Quotes

Thanks for the Feedback, Page 183

Whether we’re elated or despairing, our emotions can warp our perception of the feedback as surely as a funhouse mirror.

Blue Ocean Strategy, Page 183

When [people] have commitment, they are even willing to override personal self-interest in the interests of the company.

A World Without Email, Page 183

…clever protocols that take into account the structure of the information being communicated can perform much better than naïve approaches. – Claude Shannon

Never Eat Alone, Page 183

All successful people are planners. They think on paper. Failing to plan, as they say, is planning to fail. And a plan is a list of activities and names.

Leaders Eat Last, Page 183

If people only comply, we can’t expect people to take responsibility for their actions.

Thanks for the Feedback, Page 183

Learning profitably from feedback is not only about how we interpret the feedback; it’s also about how we hold our identity.

The Badass Business Analyst, Page 183

Remember the grass is not always greener on the other side.

Brag!, Page 183

Effective schmoozers never agendize; they conversationalize all forms of speech.

Leaders Eat Last, Page 183

Responsibility is not doing as we are told, that’s obedience. Responsibility is doing what’s right.

Team of Teams, Page 183

…trust [has] a viral effect: once it passe[s] a certain threshold, it bec[omes] the norm.