Quotes

Start With No, Page 185

In any negotiation, the calculation of time must enter our minds, because the time at our disposal and at our adversary’s disposal is so fleeting and finite.

Thanks for the Feedback, Page 185

While some of us do it naturally, we can all learn to hold our identity in ways that make us more resilient.

The Infinite Game, Page 185

Existential Flexibility is the capacity to initiate an extreme disruption to a business model or strategic course in order to more effectively advance a Just Cause.

Unreasonable Hospitality, Page 185

…if you don’t have the courage to state a goal out loud, you’ll never achieve it.

It’s the Manager, Page 185

You’ll find the most powerful energy that you can push through your company at the intersection of employees and customers – not either one alone; the energy is in the intersection.

Emotional Intelligence 2.0, Page 185

Feelings express truth, and they have a way of rising to the surface through our reactions and body language, despite the words we choose.

Winners Never Cheat, Page 185

No question about it, one gauge of success is how much wealth one acquires in his or her lifetime. The more meaningful and lasting measurement, though, is how much one gives away.

The Rare Find, Page 185

For bosses… it’s not enough to discover talent that shouts. That much is easy. The great challenges come later, once such people are on the payroll.

Emotional Intelligence 2.0, Page 185

People trust what they see over what they hear.

Switch, Page 185

…executives – and parents – often have more tools than they think they have. If you change the path, you’ll change the behavior.