Quotes

Give and Take, Page 190

Trust is one reason that givers are so susceptible to the doormat effect: they tend to see the best in everyone, so they operate on the mistaken assumption that everyone is trustworthy.

The Start-up of You, Page 190

When you’re resilient, you can play for big opportunities with less worry about the possible consequences of unanticipated hiccups.

Playing Big, Page 190

…once we deem someone competent, they have to do a a number of incompetent things for us to shift that assessment and see them as incompetent.

The Enthusiastic Employee, Page 190

Indifference conveys the message to people that they don’t matter, at least not much. Being made to feel insignificant by being ignored is more difficult to deal with than being humiliated.

The Coaching Habit, Page 190

When we take time and effort to generate knowledge and find an answer rather than just reading it, our memory retention is increased. – Josh Davis

Management, Page 190

Making a living is no longer enough. Work also has to make a life. This means that it will be more important than ever to make work both productive and achieving.

Never Split the Difference, Page 190

No part of a negotiation induces more anxiety and unfocused aggression than bargaining, which is why it’s the part that is more often fumbled and mishandled…

On Becoming a Leader, Page 190

For the leader, the responsibility is to transform the vision into reality. In doing so, leaders transform their dominions…

Influence, Page 190

…most of the time, we don’t want to guard against the information that social proof provides.

Atomic Habits, Page 190

…add a little bit of immediate pleasure to the habits that pay off in the long-run and a little bit of immediate pain to ones that don’t.