Quotes

The Speed of Trust, Page 178

…if you aren’t making a conscious effort to Get Better, you’re not just standing still; you’re getting farther and farther behind.

Never Split the Difference, Page 178

People who are lying are, understandably, more worried about being believed, so they work harder – too hard, as it were – at being believable.

Priceless, Page 178

About 40 percent of all rebates are believed to go uncollected.

Heart, Smarts, Guts, and Luck, Page 178

…the starting point should always be which niche, or area, of a big market can you truly dominate?

Brag!, Page 178

There is no rule that says an expert has to be boring.

The Power of Habit, Page 178

Good leaders seize crises to remake organizational habits.

Stumbling on Happiness, Page 178

Ignorance of our psychological immune systems causes us to mispredict the circumstances under which we will blame others, but it also causes us to mispredict the circumstances under which we will blame ourselves.

Rapt, Page 178

…extrinsic focusing on trouncing the competition or a monetary reward can actually decrease our intrinsic motivation to pursue a goal.

Priceless, Page 178

Every product that offers a rebate has to be more expensive because of it. This need not dampen sales.

The Power of Habit, Page 178

…crises are such valuable opportunities that a wise leader often prolongs a sense of emergency on purpose.