Quotes

Never Split the Difference, Page 180

Humanize yourself. Use your name to introduce yourself. Say it in a fun, friendly way. Let them enjoy the interaction, too. And get your own special price.

The Messy Middle, Page 180

In our efforts to feel rewarded with the least effort possible, we often fail to make progress in solving the hard problems that need our energy the most.

Brag!, Page 180

Effective interpersonal communication is a two-way, back-and-forth, interactive affair.

Hacking Growth, Page 180

…you cannot know ahead of time which experiments are going to be most effective. The best you can do is stay nimble and data-driven…

When, Page 180

Our ability to survive, even to live, depends on our capacity to coordinate with others in and across time.

From Paycheck to Purpose, Page 180

…in the absence of feedback, people will fill in the blanks with the negative.

The Speed of Trust, Page 180

Anyone who keeps on learning not only remains young, but becomes constantly more valuable regardless of physical capacity. – Harvey Ullman

Overwhelmed, Page 180

The strong, insidious, and sometimes unconscious cultural belief, that working mothers are bad mothers, and the pressure mothers feel to prove they aren’t, drive much of working mother guilt… – Jean-Anne Sutherland

Courage is Calling, Page 180

If we only did what we were sure of, if we only proceeded when things were favorable, then history would never be made.

HBR Guide to Persuasive Presentations, Page 180

To ensure that your content comes through clearly, identify and remove verbal tics.