Quotes

The Lean Product Playbook, Page 3

…product-market fit… you have built a product that creates significant customer value… [and] meets real customer needs and does so in a way that is better than the alternatives.

The Heart of Change, Page 3

A sense of urgency, sometimes developed by very creative means, gets people off the couch, out of a bunker, and ready to move.

Focus, Page 3

Through an optical illusion of the mind we typically register the end products of attention… without noticing the beam of awareness itself.

Hooked, Page 3

Instead of relying on expensive marketing, habit-forming companies link their services to the users’ daily routines and emotions.

How to Be Happy at Work, Page 3

…to be truly happy at work, we need purpose, hope, and friendships.

Winners Never Cheat, Page 3

The situation is hardly ever as bad as it seems. It will pass. Better times are ahead. If nothing else, history tells us that.

The Enthusiastic Employee, Page 3

It is a common, but harmful, misconception that people and their organizations are in a natural state of conflict.

Leading the Unleadable, Page 3

…the greater the responsibilities of leadership, the greater the amount of trouble you must deal with.

The Effective Manager, Page 3

There are always measures. If you don’t know what they are, they may be being used against you. Your boss is privately and subjectively evaluating you.

Never Split the Difference, Page 3

…[this is] one of the FBI’s most potent negotiating tools: the open-ended question.