Quotes

Toxic Positivity, Page 176

Perhaps one of the most important reasons we complain is to hold people accountable for their behavior.

The Heart of Change, Page 176

A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.

Primal Leadership, Page 177

Leaders who have a keen sense of the group’s pivotal norms… can create highly emotionally intelligent teams.

Willpower, Page 177

…resolutions [are] more likely to be kept if they [are] made in the presence of other people, especially to a romantic partner.

On Becoming a Leader, Page 177

True leaders must be global strategists, innovators, masters of technology, all of which require new knowledge and understanding, which far too few companies supply, or even encourage.

Why We Buy, Page 177

We need to feel a certain level of confidence in a product and its value, which comes only from hard evidence, not from TV commercials or word of mouth.

Never Eat Alone, Page 177

“Facilitating all those connections, all that knowledge, and ultimately all that happiness is what being a truly modern-day ‘power broker’ is all about.”

Toxic Positivity, Page 177

Complaining can bring out some pretty complicated emotions because it forces us to face real issues in the world and it often makes us feel helpless.

Range, Page 177

…the Einstellung effect [is] a psychology term for the tendency of problem solvers to employ only familiar methods even if better ones are available.

Good to Great, Page 177

As people decide among themselves to turn the fact of potential into the fact of results, the goal almost sets itself.